Frequently asked questions
Questions and answers
1. What do I need to use the Terra B2B system?
The system is browser-based, so you need a computer or another mobile device and an internet connection.
2. Which web browsers is Terra B2B compatible with?
Terra B2B works with the world's most widely used browsers, such as Microsoft Edge, Google Chrome and Mozilla Firefox.
3. Who is the Terra B2B solution for?
Terra B2B is designed for wholesale companies with large numbers of customers and suppliers, and for companies that need to manage order flows and warehouse processes.
4. What benefits will the system bring to a company?
Terra B2B reduces labor costs:
- information entered once is available to all system users (if their rights allow);
- dynamic parameters let the company define certain business criteria itself, without the help of the system developers, and use that information for analysis and reports;
Terra B2B makes the company more efficient:
- order statuses change automatically and the customer is informed about it;
- accounting for expenses and income.
5. Our company has its own in-house system. Is it worth switching to Terra B2B?
It all depends on the situation in the company. If your system already covers all the company's relevant processes, it is not worth it, because changing systems takes considerable time and financial resources. When business needs change and your system can no longer meet them, and changes in the business call for a fundamentally different system, Terra B2B can be useful thanks to its broad functionality, easy adaptation, modern technical solutions and the added value it creates.
6. Our company uses Excel spreadsheets, and that is enough.
Excel is a powerful tool that can solve truly complex problems, especially when the company is small or its business processes are simpler. Still, Excel has quite a few limitations:
- information is not in one place and often has to be copied;
- it is hard to manage access rights and ensure better data security;
- problems when several users need to work with the same data at the same time;
- problems with large data flows;
- it is hard to connect with other systems, etc.
If such a company has been using Excel, that is an advantage when implementing Terra B2B: the data structure is clear, the information needed in the business processes is known, the needs are easier to define, and Excel can still be used for reports and analytics on the data collected in Terra B2B.
7. Can I learn more about the Terra B2B supply chain management system?
Of course! You can find the inquiry form here.
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